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Account Manager

We’re searching for a hungry, organized, and hard-charging account manager who can multi task while building relationships with our clients to tell their brand story to the world. You need to be a self-motivated leader who can handle a diverse workload. You should be a team player who fits into our fun, energetic shop with a bunch of nice people.

You will be involved in the process of writing press releases, blogs and email pitches to media to persuade reporters to cover our clients. You must be aggressive, but polite, and develop relationships with CEOs, marketing managers and sales leaders from a wide range of clients, primarily in the world of franchising. You will be the key to shaping our clients’ reputations and will manage their press coverage, media outreach, and often online content and social media platforms.

The job pays well if you’re an ambitious go-getter who drives results. Please don’t waste our time — and yours — if you want a cozy desk job that allows you to coast. This job is not for you if you want a stuffy, sleepy, and serious corporate environment defined by strict processes and procedures that require you to jump through hoops for approval. We grind hard, but have a blast in the process, and we want you to do the same!

This position requires you to work in our Holly Springs, NC office.

No remote applicants will be considered.

We offer a competitive salary based on results. Relocation is not available for this position. Qualified applicants must successfully complete a pre-employment verification of education, employment history and criminal background. We are an Equal Opportunity/Affirmative Action Employer. No agency-referred candidates will be considered for this position.


5+ years of account management experience in a client facing role, working directly with C-Level executives and department leaders. Must be able to demonstrate strong project management skills, show examples of writing, have a creative flair, possess strong interpersonal skills, and have an interest in the current media and content marketing environment.


  • Manage the needs of clients and their accounts
  • Communicate daily with clients and key media contacts
  • Develop industry, sector and product-focused content marketing and PR campaigns
  • Contribute to daily meetings, communicating priorities and updating clients on all content marketing and PR activities
  • Be involved in the process of writing press releases, blogs and email media pitches
  • Stay aware of current content marketing and PR trends and tools
  • Build client relationships and maintain a network of media contacts
  • Spearhead both traditional PR and social media/content creation projects
  • Develop news angles, stories and pitches to further the client’s brand
  • Fulfill the client’s key performance indicators and growing accounts
  • Track all media coverage and create reports to showcase campaign success
  • Work with our social media team to manage digital outreach across all platforms

*Responsibilities will vary according to accounts.


  • Account management role at a marketing agency (PR, Digital, Social Media)
  • Agency or media experience is preferred, but not required
  • Evidence of marketing, reporting, social media, and client liaison skills
  • Journalism background (TV news or print)
  • Media industry knowledge and contacts are beneficial


  • Strong communication skills — ranging from presentation, verbal and written skills
  • Impressive emotional intelligence and interpersonal expertise
  • A passion for storytelling, including PR, content development and social media
  • Flair for creativity, strategic thinking and innovation
  • Business intelligence, understanding how business works and clients’ objectives
  • Solid computer prowess and project management skillsOutstanding organization with an ability to manage multiple projects and portfolios
  • Service focused and sensitive to confidential information